99games Terms & Conditions — Know Before You Play

99games is an online betting and gaming platform serving users in Bangladesh and other countries. These Terms & Conditions apply to the 99games website (https://99games.im), mobile app, and all associated services.

By opening an account or using any service on 99games, you confirm that you have read and agreed to these Terms & Conditions. If you do not agree with any of the terms, please refrain from using the platform.

• 99games reserves the right to modify these terms and conditions at any time.
• Any changes will be posted on the website and communicated via email.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• 99games is strictly not available to anyone under the age of 18.
• The platform cannot be used from any jurisdiction where it is prohibited by law.

Opening an account with 99games requires meeting certain eligibility criteria, which are essential for the security and integrity of the platform.

1. Age: You must be at least 18 years old to register. Age verification may be requested at any time.
2. One Account: Each person may register only one account. If multiple accounts are found to belong to the same person, all accounts will be suspended and any funds may be forfeited.
3. Accurate Information: The name, phone number, and email provided at registration must be accurate and belong to you personally.
4. Password Security: Keeping your account password confidential is your responsibility. 99games will not be liable for any loss resulting from sharing it with others.
5. KYC Verification: Identity verification (KYC) may be required before processing large withdrawals.

Depositing on 99games is simple and secure. We support Bangladesh's most popular mobile banking services.

• Minimum Deposit: ৳200.
• Maximum Deposit: ৳50,000 per day (higher limits may apply for premium members).
• Accepted Methods: bKash, Nagad, and Rocket.
• Deposited funds are generally credited to your account within 3 to 5 minutes.
• No extra charges on deposits — what you send is exactly what you receive.
• Only deposit from a payment account registered in your own name.
• Third-party payments are not accepted and any such transactions will be cancelled.

99games maintains a transparent withdrawal policy. Full details on how withdrawals work are outlined below:

• Minimum Withdrawal: ৳500.
• Daily Limit: Up to ৳1,00,000 (may vary based on account level).
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals must be made to the same payment method used for the deposit.
• Large withdrawals may be held until KYC verification is complete.
• Withdrawing before meeting the bonus turnover requirements will result in the bonus being cancelled.
• For suspicious transactions, 99games may place a hold on withdrawals until verification is complete.

99games regularly offers a variety of bonuses and promotions. The following terms must be met in order to be eligible for these offers:

• Welcome Bonus: A first deposit bonus is available for new members. This bonus applies once only.
• Turnover Requirement: Each bonus comes with a specific turnover (wagering) requirement. Typically, you are required to bet 10 to 20 times the bonus amount.
• Validity: Bonuses must generally be used within 7 to 30 days, otherwise they will expire.
• Attempting to claim bonuses through multiple accounts will result in all accounts being suspended.
• Bonuses can only be used in eligible game categories — specifics are outlined on each promotion's detail page.
• 99games reserves the right to modify or cancel any bonus program at any time.

There are a few important rules that apply to all bets placed on 99games. These rules apply equally to every user:

• Minimum bet: ৳100.
• Maximum Bet: Varies by event and market — limits are stated on each market.
• Once a bet is confirmed, it cannot be cancelled unless the event or market is voided.
• Any bets found to involve match-fixing or unusual betting patterns will be voided.
• Odds in live betting change in real time — the odds at the moment you confirm your bet are final.
• If a bet is placed at an incorrect price due to a technical error, 99games reserves the right to void or adjust that bet.
• For detailed betting rules Betting Page View.

99games believes betting is a form of entertainment — not a source of income or a habit to fall into. That's why responsible gaming is our top priority.

• Limit Setting: You can set your own daily, weekly, or monthly deposit and betting limits.
• Self-Exclusion: You have the option to temporarily suspend your account whenever you feel it is needed.
• Reality Check: Your session time and spending details will be shown to you at regular intervals.
• If you feel that your betting is getting out of control, please reach out to our support team.
• To learn more about Responsible Gaming View here।

99games may temporarily or permanently close your account under any of the following circumstances:

• Creating an account using false or fraudulent information.
• Operating multiple accounts.
• Bonus system abuse or fraudulent activity.
• Harassing or behaving inappropriately toward other users.
• Suspected money laundering or illegal activity.
• Account belonging to a person under 18 years of age.
• Court order or legal obligation.

You may also close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

For any complaints or disputes, 99games follows a defined resolution process:

1. Step One: Contact our support team via live chat or email at support@99games.im.
2. Step Two: Our support team will work to resolve your issue within 48 hours.
3. Step Three: If unresolved, the matter will be escalated to 99games management.
4. Final Decision: All decisions made by 99games are considered final.

99games reserves the right to modify these Terms & Conditions, in whole or in part, at any time. In the event of significant changes:

• A notice will be posted on the website homepage.
• You will be notified of any updates via your registered email.
• The effective date of any changes will be clearly stated.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

For any questions or enquiries, feel free to reach us: support@99games.im