This Privacy Policy clearly explains how your personal data is collected, used, and kept secure at 99games.
Your privacy is our priority: 99games believes that protecting users' personal data is a fundamental right. This Privacy Policy explains what information we hold, why we hold it, and how it stays secure. If you have any questions, feel free to reach out to us at any time.
This privacy policy applies to all services on the 99games platform. It is in effect whenever you visit the 99games website, create an account, place a bet, or download our app.
99games' Privacy Policy has been developed in line with international data protection standards. We are committed to ensuring that every transaction, every piece of data, and every activity remains fully secure and confidential.
This policy is written in plain, straightforward language with Bangladesh users in mind. By using the platform, you are considered to have accepted this Privacy Policy.
99games only collects information that is necessary to provide its platform services. We don't ask for anything beyond what's needed. The table below outlines the types of data we collect:
| Data Type | Example | Collection methods |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration form / KYC |
| Contact information | Mobile number, email address | Registration Form |
| Financial information | BKash/Nagad/Rocket number, transaction history | Payment processing |
| Device Information | IP address, browser type, operating system | Automatically |
| Usage data | Login time, betting history, game activity | While using the platform |
| Cookie data | Session data, preference settings | Browser cookies |
Beyond the information listed above, 99games does not collect sensitive personal data such as religious identity, political views, or health information.
99games uses your data only for specific, legitimate purposes. Under our Privacy Policy, the reasons we process your data are:
99games uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.
Types of cookies we use:
You can disable cookies through your browser settings, though some features may become limited as a result.
99games has put the highest level of technical safeguards in place to protect your data. Our security infrastructure includes:
99games does not retain your data longer than necessary. Retention periods depend on the type and purpose of the data:
| Data Type | Retention Period |
|---|---|
| Account registration details | Duration of active account + 5 years |
| Transaction Records | 7 years (legal obligation) |
| KYC documents | 5 years after account closure |
| Customer support chat | 2 years |
| Website log data | 12 months |
| Marketing preferences | Until unsubscribed |
Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.
Under 99games' Privacy Policy, you have full rights over your personal data. Here is a summary of those rights:
What you can do under the 99games Privacy Policy
You can request to see what data we hold about you at any time. Submit a request to Support and we will provide the information within 30 days.
If your profile contains incorrect or outdated information, you have every right to have it corrected — through Account Settings or by contacting support.
After your account is closed, you may request that your personal data be deleted — except for information we are legally required to retain.
In certain circumstances, you may request that processing of your data be temporarily suspended.
You have the right to receive your data in a portable format so you can use it elsewhere if needed.
You can unsubscribe from promotional emails or SMS at any time without any impact on your core account or services.
To exercise this right, email us at: support@99games.im
99games strictly prohibits anyone under the age of 18 from using the platform. Collecting or processing data from minors is completely contrary to our Privacy Policy.
99games reserves the right to update this Privacy Policy as needed. If any significant changes are made:
Continued use of the platform after any updates will be considered acceptance of the revised policy. We encourage you to review this page from time to time.
For any questions, requests, or complaints regarding this privacy policy, please get in touch. Our data protection team is always ready to help.
We take every complaint seriously and aim to resolve it within 7 business days.
Key features of our privacy protection
Every piece of your data and every transaction is fully protected using 256-bit SSL/TLS encryption technology. Banking-grade security guaranteed.
99games does not sell your information to advertisers or third parties. Your data is used solely to provide our services.
You have full rights to view, correct, delete, or download your data at any time. Simply submit a request through our support team.
Data is automatically deleted after a set period. Our policy is to retain no more data than is required.
An independent team of experts regularly audits our system security. Any vulnerabilities found are addressed immediately.
For any privacy-related questions or concerns, our expert team is available 24/7, seven days a week.
Your privacy matters most to us. Register with 99games and enjoy Bangladesh's best betting experience with complete peace of mind.